General Terms and Conditions
These legal texts are provided as an English translation of the original German legal texts.
In the event of any discrepancies or inconsistencies, the German version shall prevail.
German law shall apply, excluding the UN Convention on Contracts for the International
Sale of Goods (CISG).
For orders placed by consumers resident outside Germany, mandatory statutory
provisions and/or judicially established consumer protection rules of the consumer’s
country of residence shall remain unaffected and shall apply accordingly.
The following terms and conditions govern purchase contracts concluded via this online
shop between PPprint GmbH, Gottlieb-Keim-Straße 60, 95448 Bayreuth, Germany, and
the respective buyer.
§ 1 Geltungsbereich, Begriffsbestimmungen
1. These General Terms and Conditions shall apply to the business relationship
between the online shop seller (hereinafter referred to as the “Seller”) and the buyer
(hereinafter referred to as the “Customer”) in the version valid at the time of the
order. Deviating terms and conditions of the Customer shall not be recognised
unless the Seller expressly agrees to their validity.
2. A consumer is any natural person who enters into a legal transaction for purposes
that predominantly cannot be attributed to their commercial or self-employed
professional activity, Section 13 German Civil Code (BGB). An entrepreneur is any
natural or legal person or a partnership with legal capacity who, when entering into
a legal transaction, acts in the exercise of their commercial or self-employed
professional activity, Section 14 BGB.
Section 2 – Conclusion of Contract
Where goods are referred to below, this shall also include – where offered – digital
products (digital content or digital services) and goods with digital elements.
1. The presentation of goods in the online shop does not constitute a legally binding
offer but merely an invitation to the Customer to submit an offer. The Customer
may select goods from the Seller’s range and collect them in a so-called shopping
cart via the corresponding button. By clicking the button required to complete the
purchase, the Customer submits a binding offer to purchase the goods contained
in the shopping cart. Before submitting the order, the Customer may review and
amend the entered data at any time. The Customer may return to the page on
which their data were entered at any time prior to submitting a binding order by
using the browser’s “Back” button, and input errors may be corrected there. The
ordering process may be cancelled by closing the internet browser. However, the
offer can only be submitted and transmitted if the Customer accepts these
contractual terms, thereby incorporating them into the offer.
2. Confirmation of receipt of the Customer’s order is sent together with acceptance of
the order immediately after submission via an automated email. Upon receipt of
this email confirmation, the purchase contract is concluded.
If the Customer has selected a payment method requiring immediate payment (e.g.
PayPal / PayPal Plus / PayPal Express, Amazon Payments, instant bank transfer),
the contract is concluded at the time the Customer confirms the payment
instruction. If the Customer selects advance payment, the contract is concluded
once the Customer receives a payment request including the relevant bank details
prior to the Seller’s declaration of acceptance. By sending this payment request,
the Seller accepts the Customer’s offer.
3. With the email (order receipt and acceptance) or in a separate email, but at the
latest upon delivery of the goods, the Customer shall receive the contract text and
any warranty conditions on a durable medium (email or paper printout). The
contract text is stored in compliance with data protection regulations. The current
version of the Seller’s General Terms and Conditions can be accessed at any time
at https://www.ppprint.de/impressum/. Previous orders can be viewed in the
customer account under “My Account – Orders”.
Section 3 – Manufacture of Goods According to Customer
Specifications
1. For the manufacture of goods based on specific Customer requirements, the
Customer shall provide the Seller with all necessary content, such as images, texts
and files, in the required format.
2. The Customer grants the Seller the usage rights necessary for this purpose.
3. The Customer undertakes to transmit only such data for which they are authorised
to use and which do not infringe third-party rights. The Customer shall indemnify
the Seller against any third-party claims asserted in this regard, including all
associated legal defence costs.
Section 4 – Commencement of Delivery Period, Delivery,
Provision of Digital Content
1. In the case of advance payment, the delivery period begins on the day following
the issuance of the payment order to the transferring credit institution; in the case
of other payment methods, it begins on the day following conclusion of the
contract. It ends upon expiry of the last day of the period. If the last day falls on a
Saturday, Sunday or a public holiday recognised at the place of delivery, the next
working day shall take its place.
2. Delivery shall be made to the delivery address specified by the Customer.
3. If delivery to the Customer was not possible and the transport company returns the
ordered goods to the Seller, the Customer shall bear the costs of the unsuccessful
shipment. This shall not apply if the Customer is not responsible for the
circumstances that led to the failure of delivery or if the Customer was temporarily
prevented from accepting the service, unless the Seller had announced the delivery
within a reasonable period in advance.
Section 5 – Retention of Title
The delivered goods remain the property of the Seller until full payment has been made.
Section 6 – Prices and Shipping Costs
1. The prices stated on the Seller’s website are final prices. Pursuant to Section 19
German VAT Act (UStG), the Seller does not charge VAT and therefore does not
show VAT separately (small business regulation).
2. Any shipping and delivery costs incurred are displayed during the ordering process
and, unless otherwise stated, shall be borne by the Customer.
For consumers:
3a. Shipment is carried out by a transport company commissioned by the Seller.
The Seller bears the shipping risk where the Customer is a consumer.
For entrepreneurs:
3b. Shipment is carried out by a transport company commissioned by the Seller.
The risk of accidental loss or accidental deterioration of the goods passes to the
buyer as soon as the Seller hands over the goods to the freight forwarder, carrier or
other person or institution designated to carry out the shipment.
4. In the event of shipment to a country outside the European Union, additional costs
such as customs duties or taxes may arise. These costs shall be borne by the
Customer and are not paid to the Seller, but directly to the responsible authority.
This also applies to returns in the event of a withdrawal.
Section 7 – Payment Terms
1. During the ordering process, the available payment options are displayed to the
Customer. These may include advance payment, credit card payment or the use of
payment service providers such as PayPal, Klarna or Amazon Pay. Further
information is provided during the ordering process. The Seller may determine the
available payment options at its own discretion.
2. The purchase price is due immediately upon conclusion of the contract unless a
later due date has been agreed between the parties. If the due date is determined
by the calendar, the Customer shall be in default by failing to meet the deadline.
For consumers:
2a. Clause 2 applies only if the Customer has been specifically informed of this
legal consequence in the invoice or payment overview. In the event of default, the
Customer shall pay default interest at a rate of 5 percentage points above the
applicable base interest rate.
For entrepreneurs:
2b. In the event of default, the Customer shall pay default interest at a rate of 9
percentage points above the base interest rate.
3. The obligation to pay default interest does not exclude the Seller’s right to assert
further damages caused by default.
Section 8 – Warranty for Defects, Guarantee
1. Statutory warranty rights apply to all goods sold by the Seller. The Seller is liable
for material defects in accordance with the statutory provisions, in particular
Sections 434 et seq. BGB.
2.Towards entrepreneurs, the warranty period for newly manufactured goods
delivered by the Seller is 12 months from the transfer of risk. The limitation periods
for recourse claims pursuant to Section 445a BGB remain unaffected.
3. An additional guarantee exists only if expressly stated in the order confirmation for
the respective item. The scope of any guarantee can be found in the relevant
guarantee conditions.
Section 9 – Liability
1. Claims by the Customer for damages are excluded. Excluded from this are claims
for damages arising from injury to life, body or health, or from the breach of
essential contractual obligations (cardinal obligations), as well as liability for other
damages resulting from intentional or grossly negligent breach of duty by the
Seller, its legal representatives or vicarious agents. Essential contractual
obligations are those whose fulfilment is necessary to achieve the purpose of the
contract.
2. In the event of a breach of essential contractual obligations, the Seller shall be
liable only for the foreseeable damage typical for the contract if caused by simple
negligence, unless claims for damages arise from injury to life, body or health.
3. The limitations in clauses 1 and 2 also apply in favour of the Seller’s legal
representatives and vicarious agents if claims are asserted directly against them.
4. The provisions of the Product Liability Act remain unaffected.
Section 10 – Right of Withdrawal
If the Customer is a consumer, they are entitled to a statutory right of withdrawal. Further
information on the right of withdrawal can be found in the withdrawal instructions.
Section 11 – Information on Data Processing
Data protection is of particular importance to us. Our detailed privacy policy is therefore
available separately on our website.
Section 12 – Code of Conduct
The Seller has submitted to the code of conduct of Geprüfter Webshop, which can be
viewed online at
https://www.gepruefter-webshop.de/verhaltenscodex/
Section 13 – Force Majeure
1. “Force majeure” means the occurrence of an event that prevents a party from
fulfilling one or more of its contractual obligations, provided that the affected party
proves that the impediment is external, has no operational connection, could not
have been avoided even with utmost reasonable care, and does not fall solely
within the risk sphere of the affected party.
2. Until proven otherwise, the following (non-exhaustive) events are presumed to
constitute force majeure:
war, extensive military mobilisation, hostilities, attack, acts of foreign enemies, civil
war, riot, uprising, terrorist acts, sabotage or piracy;
urrency and trade restrictions, embargoes, sanctions;
pandemic, epidemic or infectious diseases, taking into account a risk level of at
least “moderate” as determined by the Robert Koch Institute or the assessment of
the World Health Organization (WHO);
natural disasters or extreme natural events;
explosion, fire, destruction of equipment, prolonged failure of transport,
telecommunications, information systems or energy;
general labour unrest such as boycotts, strikes and lockouts, occupation of
factories and buildings.
3. In cases of force majeure, the affected party shall be released from its obligation to
deliver or accept goods or to perform services for the duration and to the extent of
the impact, provided that notification is given without undue delay. If notification is
not given without undue delay, the release shall take effect from the time the
notification reaches the other party. The release applies as long as the impediment
prevents contract performance.
Buyers should inform the Seller if an order remains unanswered and/or unprocessed but
the Buyer wishes to maintain the order. Such notification must be made in writing by
email or letter, in any case in a manner ensuring that the Seller receives the notification.
4. Unless otherwise agreed, either party may terminate the contract if the duration of
the impediment exceeds 120 days. In the event of termination, services rendered
up to that point shall be refunded.
5. The affected party shall take all appropriate and reasonable measures to remove
the force majeure situation and to mitigate any negative effects that have occurred
or may occur for the other party.
6. If the contractual subject matter is a service to be provided by the affected party,
that party shall be entitled to reschedule the service. If no replacement date can be
offered or accepted within 120 days from the start of the event, either party may
terminate the contract and any services already received shall be returned.
7. If the contractual subject matter is an event, the organiser shall be entitled to
reschedule the date and venue. If the participant cannot accept the new offer for
any reason, they shall be entitled to an alternative date. If no alternative date can
be offered or accepted within 120 days from the start of the event, either party may
terminate the contract and any services already received shall be returned.
Section 14 – Final Provisions
1. The law of the Federal Republic of Germany shall apply to contracts between the
Seller and the Customers, excluding the UN Convention on Contracts for the
International Sale of Goods (CISG). For orders placed by consumers from abroad,
mandatory provisions or judicially granted protections of the country of residence
remain unaffected and shall apply accordingly.
2. If the Customer is a merchant, a legal entity under public law or a special fund
under public law, the place of jurisdiction for all disputes arising from contractual
relationships between the Customer and the Seller shall be the Seller’s registered
offi
3. The contract language is German.
Copyright Notice
These General Terms and Conditions were prepared by the contract lawyers of TISKO
Consulting GmbH (https://www.Gepruefter-Webshop.de) and are protected by copyright.
Any use beyond the contractual agreement, as well as copying or unauthorised use of the
texts, is not permitted and constitutes a copyright infringement that will be prosecuted by
law.